Rates, Fees and Charges

Register for an Electronic Rates Notice

Rates and charges help us to fund a wide range of facilities and services in the Whitsunday Region such as (but not limited to):

  • Collecting and recycling waste
  • Looking after our parks, playgrounds and foreshores
  • Maintaining our road network
  • Supplying water and sewerage services
  • Operating and maintaining our libraries, aquatic facilities and public amenities
  • A range of other services and facilities

Rates notices are issued twice a year in July/August and January/February.

Water consumption notices are issued twice a year in August and February.

The formal document detailing the Rates & Utility Charges, adopted by Council is the Revenue Statement.

Information related the Rates & Utility Charges applicable to the different types of properties are also detailed in our Rates Brochure.

For a list of Frequently Asked Questions about your rates, view or download our General Rates Factsheet. 

Fees and Charges

Emergency Management Fire & Rescue Levy

Council collects a State Government Emergency Management Fire & Rescue Levy (EMFR) which is applied to all properties within the whole region. This charge extends to all rateable properties in accordance with the Fire and Emergency Services Act 1990. All amounts collected through this levy are forwarded to Queensland Fire & Emergency Services.

Changes to the EMFR Levy

The State Government has recently made changes to the EMFR Levy as a result of an increase in permanent firefighters located at the Airlie Beach Station.  The increase has triggered a change in class from Class C Levy to Class B Levy and therefore an increase in the levy amount for property owners in the Airlie Beach Fire and Rescue station area is required.

To find out more information visit the Queensland Fire and Emergency Services website.

Property Information

Property Searches

Certain information relating to a property, such as the basic property details, applicable rates and charges, existing building permits, can be obtained by any person by making an application using the Search Request Form below. 

Fees are applicable for property searches and are detailed in the form.

Change of Owner Details

It is important that your contact details are current on your property, to ensure all notices and other communications are received in a timely manner.

If any of the details listed on your Rates/Water Notice is incorrect, please notify us of the correct details using the form below.

Rates, Fees and Charges Documents

Rates, Fees and Charges Documents

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