Published on 12 February 2026
Residents are advised that rates will be issued across the Whitsunday Region within the next week. Residents can take advantage of the 5% discount if rates are paid in full by the end of the discount period stated on your notice. Rates can be paid at any of Council’s Customer Service Centres or via any of the methods outlined on the rated notice, including online at www. whitsundayrc.qld.gov.au
A reminder to residents that the Cannonvale Customer Service Centre has moved to Cannonvale Library, Shop C1, Whitsunday Plaza with standard operating times of 9.30am to 4.30pm.
Are you an owner occupier?
Council is seeking information from the owners of residential properties, which is their principal place of residence and is also single residential use, within the Whitsunday area, in order to categorise properties correctly for the benefit of a lower differential general rate. Eligible parties are asked to complete the form and return it to Council by the discount date of the current rating period, as stated on your rates notice. If you are already receiving the owner occupier benefit, you do not need to reapply.
Pensioner Remission on Rates
Persons in receipt of a pension, who qualify in accordance with Council’s Policy and/or the State Government’s Pensioner Rate Subsidy Scheme, are hereby requested to make application for the second half of the 2025/2026 year.
Pensioners who received the maximum benefits in the 2024/2025 year and whose situation has not altered need not submit a written application. Confirmation of your eligibility will be sought from the Department of Veteran Affairs.